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Question1: Refer to the exhibit.SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura Presence (PS).Based on the exhibit, which statement about the message flow is true?
Question2: Where can an administrator go to validate the Breeze/WebRTC cluster is synchronized to Avaya Aura System Manager (SMGR)?
Question3: In Avaya Aura 7, how are calls typically routed from Avaya Aura Communication Manager (CM) to Avaya Aura Messaging (AAM)?
Question4: To validate the initial system status of Breeze with the WebRTC Snap-I, which two components should be checked? (Choose two.)
Question5: In which way can you check the version of Presence Services snap-in installed on the Avaya Breeze platform?
Question6: Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?
Question7: Avaya Aura Messaging (AAM) needs to communicate with Avaya Aura Session Manager (SM) whose identity certificates have been signed by Avaya Aura System Manager (SMGR) Certificate Authority (CA).How does AAM get a copy of the Trusted SMGR CA Certificate?
Question8: Considering the message flow to an Avaya Aura Contract Center (AACC) Agent Desktop, which protocol is used to communicate between AACC and Avaya Aura Application Enablement Services (AES)?
Question9: In Avaya Aura 7 the Avaya Session Border Controller for Enterprise (SBCE) license is installed on a System Manager (SMGR) WebLM server. The EMS points to the WebLM server using a URL.What is the correct syntax of the URL where 135.xxx.xxx.xxx. is the IP address of the SMGR WebLM server?
Question10: Which tracing tools that help to debug WebRTC protocols are available on the Avaya Breeze platform?
Question11: A customer reports that they cannot place calls to the Public Network using the SIP Service Provider after a technician had finished fixing an issue in the Session Border Controller (SBC).Within Avaya SBC, in which three places do you check the configuration of the SIP Trunks? (Choose three.)
Question12: A Network Administrator of a company has been made aware of a problem with the telephone system, and contacts a few colleagues who have dealt with similar problems in the past.Which Discipline in 8D Methodology describes the action of the Network Administrator?
Question13: Which three standards does the Avaya Aura Application Enablement Services (AES) support? (Choose three.)
Question14: When a customer calls voicemail to retrieve their messages they hear "Hello, to access your mailbox..." instead of the users named followed by "please enter your password...".After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into AAM.How can this problem be fixed?
Question15: Refer to the exhibit.In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.You check that a server has been administered under Breeze > Server Administration which shows green check under License Mode, and a System State of Denying.Which action needs to be taken to solve this problem?
Question16: Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
Question17: After you finish the Avaya Breeze installation you notice that the host name is incorrect.How can you change the hostname in Avaya Breeze ?
Question18: A Maintenance Engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues the vmstat command.What information will the display present?
Question19: After completing Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology, what is the next discipline to be completed?
Question20: Which method can be used to verify the Client and TSAPI services have been administered correctly?
Question21: Which tool has an option to debug the TLS handshake between the server and the client?
Question22: Which statement about Network Routing Policies in Avaya Aura Session Manager (SM) is true?
Question23: Right after an Avaya Breeze installation, the customer called in stating WebRTC calls are not working.Where can the administrator go to verify that the Avaya Breeze server was configured to Accept Service?
Question24: A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able to confirm that the telephones are not supported and do not integrate with Communication Manager or Session Manager.Which two pre-implementation steps were omitted? (Choose two.)
Question25: In which way can you check if the Avaya Aura Messaging (AAM) server is using the correct certificate?
Question26: The Entity Monitoring column on the Session Manager Dashboard shows two figures per line.How should these two figures be interpreted?
Question27: A customer called is stating they cannot place WebRTC calls. You discover that Avaya Breeze T has not been configured to allow Cross-origin Resource Sharing (CORS).How would you allow cross-origin resource sharing for all?
Question28: Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.1. Clearly stated the problem.2. Detailed the findings.3. Clarified the problem.When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform?
Question29: When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP endpoint wanting to update their Presence status, which operation does it perform?
Question30: You need to make a traceSBC in order to find a SIP trunk issue.After logging into the Session Border Controller (SBC) as user ipcs, in which two valid ways can you issue the traceSBC command? (Choose two.)
Question31: A maintenance engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues the vmstat command.What information will the display present?
Question32: Which statement about RTP media stream and Avaya Session Border Controller for Enterprise (SBCE) is true?
Question33: When a user is forwarded to Avaya Aura Messaging (AAM), Avaya Aura Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox.Which SIP header is used to indicate for whom the call was originally destined, and the reason for being forwarded to AAM?
Question34: What are two ways to verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)? (Choose two.)
Question35: In which two Avaya Aura Communication Manager (CM) System Administration Terminal (SAT) forms does the SIP domain need to be configured? (Choose two.)
Question36: Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.What needs to be changed in SBCE to make this happen?
Question37: Refer to the exhibit.Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.Based on this information, what is and is not working?
Question38: In which three modes can you use the command traceSBC in Avaya Session Border Controller? (Choose three.)
Question39: A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.Which tool was used, and which symptoms were visible that pointed to this issue?
Question40: A customer called in stating that none of their users can IM or see each other's Presence. After troubleshooting you discover that default gateway of the Avaya Breeze SM100 has the wrong IP Address in the configuration.Where would you go to correct this problem?
Question41: You are troubleshooting a TLS link down message between Avaya Aura Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.To solve this problem, which two actions need to be completed? (Choose two.)
Question42: traceSBC is a tool that can be used to trace the calls that cross through the Avaya Session Border Controller (SBC), calls to the public network, or calls from the public network.Which two statements describe another function of traceSBC? (Choose two.)
Question43: After upgrading Avaya Aura Application Enablement Services (AES), the customer's CTI application does not seem to be working.Which two methods can be used to verify AES system status? (Choose two.)
Question44: Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?
Question45: Which two trace tools are available for Session Manager? (Choose two.)
